Returns & Exchanges
At Brantano, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for hassle-free returns on all unworn items. Whether the fit isn't quite right or you've changed your mind, our straightforward process ensures a quick resolution for your refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all tags are still attached and the shoebox is protected.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing